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Complementary information to the Credit Intermediation activity

Isabel Rute Ferreira Pacheco

Rua da Batalha de Grijó, nº 25
4415-430 Grijó

7171 | Consult

Civil Liability

Mortgage Credit

206551810 - Allianz Portugal S.A.

Valid from until

Consumer Credit

206551810 - Allianz Portugal S.A.

Valid from until

Lenders with a binding agreement

  • Banco CTT
  • Bankinter
  • Caixa Geral de Depósitos
  • Novo Banco
  • Santander

Conflict Resolution Centres

  • Centro de Informação de Consumo e Arbitragem do Porto
  • Centro de Informação, Mediação e Arbitragem de Consumo (Tribunal Arbitral de Consumo)

Value restriction

The Credit Intermediary is forbidden from receiving or delivering any sums related to the formation, execution and early performance of credit agreements, under the terms of article 46 of Decree-Law no. 81-C/2017 of 07 July on the Legal Framework of Credit Intermediaries.


Supervisory Entity

Credit Intermediation activity is subject to supervision by the Bank of Portugal (website: )


Mortgage and consumer credit related services

  • Presentation or proposal of consumer credit agreements
  • Consumer support, by carrying out preparatory acts or other pre-contractual management work in relation to credit agreements which have not been presented or proposed by them
  • Conclusion of credit agreements with consumers on behalf of creditors
  • Consultancy services

Make a complaint

In the event of a complaint, it must be submitted in the following ways:


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